Frequently asked questions

Common questions from candidates, councillors and councils

Training support for local councils

Online courses

When does the course start and finish?

Our online courses are self-paced so you can start and finish any time you like!

Can I stop and come back to content throughout?

Yes! After enrolling, you have access to the course for 12 months- across any and all devices you own.

How long does a course take?

We have built and edited our courses to present information quickly, so every minute is packed with information.

Each course gives an estimated time for completion. Although, working through the resources, following along with council specific documents, reviewing the cheat sheets, and re-watching certain videos to absorb all of the information… these add up to a duration that is unique to you.

What do I need to do this course?

All you need is an internet connection and you are away! Our courses are fully online and are compatible with a range of digital devices.

Are these courses right for my skill level?

Each course is marked whether it is for aspiring, new or experienced councillors so that you can select a course matched to your stage in your leadership journey.

Are the courses kept up to date?

Yes. As local government professionals we continually update the courses to reflect new information, changes in legislation and our own learnings to make sure that you’re learning the most important information for councillors today.

I’m hearing impaired, are the videos subtitled or can you see the speaker?

Our courses use a combination of video and written content. All videos are subtitled where the speaker cannot be seen.

What is a Teachable?

Locale Learning uses the Teachable platform to deliver online course content. When you enrol in a course, you will need to create myTeachable account as a student. Learn more about that here.

I'm having issues logging into Teachable and accessing my course - help!

Troubleshooting and help for accessing the Teachable platform can be found here.

What if I decide a course isn’t for me?

We would be sorry to hear that. Please contact us directly and we will work through the issue with you including refunds within the first 30 days if required.

I’d like more information on upcoming courses or I have an idea for a course?

We are regularly adding new content so you can keep an eye on our website for new courses or keep updated by signing up to our newsletter.

If your council has a training area of need not covered by our courses, please get in contact- we might be working on it already!.

I have a few more questions about the course, where can I direct them?

If the course outlines or the FAQs don’t have the information you need, you can contact us on or call Emma, our Chief Educator on 0421 180 881.

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