Recorded webinar

Cultivating connection with your community

Learn when and how distrust in council tips into a dysfunctional relationship with your community
  • On demand

    View anytime
  • Duration

    1 hour
  • Content

    Webinar recording
  • Resources

    Webinar Live - Locale Learning

    Community confidence in the council

    In local government, there is always a natural tension between councils and their communities. A healthy level of scepticism and negativity from the community about council is par for the course. And we know, particularly in the past year, public trust in government has taken a dive and the default for many citizens is distrust in political leadership.

    Distrust tips into dysfunction when there is evidence of an openly adversarial relationship between the elected council and the community. When the community no longer feels heard. And in reality, some councillors have stopped listening. 

    So, what can you do to build trust and connection with your community? 

    Webinar take-aways

    In this webinar, we zoom out to discuss the signs of dysfunction between the community and council and share how you can cultivate meaningful connection
    Gain insights from an experienced community engagement practitioner about what makes this relationship work. In this webinar, we share: 
    • The statutory framework that defines this relationship 
    • The common flashpoints of conflict between councils and communities
    • Signs and symptoms of dysfunction between the community and council
    • Consequences if this relationship breaks down
    • Strategies you can action to address community concern, improve communication and build trust

    Your presenters

    At Locale Learning we believe in humanising the political experience and supporting local elected leaders to reach their leadership potential. Our team are united by our common passion to transform the leadership capabilities of our local elected representatives. 

    Emma Broomfield
    Founder & lead facilitator

    Emma is a qualified mediator and trained lawyer with 20 years experience in the local government industry. In that time, she has worked with hundreds of councillors as a legal advisor, conflict resolution specialist, facilitator, consultant, coach and Code of Conduct reviewer. She has gained deep insights into the unique challenges and common experiences they face in governing large complex organisations in a political environment and under close scrutiny from others. 

    Cinnamon Dunsford
    Planning & engagement mentor

    Cinnamon is a community engagement specialist with an exceptional knowledge of the NSW planning system. Her love is community led and grassroots planning, and bringing communities and councils together to create meaningful change. As a qualified planning mentor, she supports councillors to build their foundational knowledge of the planning system. She is known for her warm and engaging facilitation skills and in-depth experience in the local government industry. 

    We have more

    This webinar is the fourth in a five part series unpacking dysfunction of elected councils, how to avoid it and how to resolve it. The series looks at dysfunction from multiple angles so councillors can be fully informed and up-skilled to keep themselves and the elected group on track to successful outcome delivery for their communities.

    Webinar 1

    Mastering your mindset amidst dysfunction - the individuals role in group dysfunction

    Webinar 2

    Collaborating with your councillor colleagues - how to bring the group together

    Webinar 3

    Building a healthy relationship with the executive team – cohesion with staff counts

    Webinar 4

    Cultivating connection and trust between council and the community 

    Webinar 5

    Knowing when and how to take action to address and resolve dysfunction 

    Be the first to know when our next webinar launches!

    Thank you!
    Created with